DVDs and Videos:

14-day exchange for the same item.

All other items:

We know how difficult it can be to buy products online that you can't touch, feel or try on (did you buy the right size? the right color?). That's why we stand behind all orders with our 30 days satisfaction guarantee. If for any reason you need to return (or exchange) an item, simply contact CafePress's customer service department (CafePress is the manufacturer and distributor of most of the merchandise here)